Host Glenn Haussman is a well know travel industry personality, renowned industry speaker, writer, consultant, and publisher of novacancynews.com. Each show features incredible hospitality leaders that educate and empower listeners.
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Curator Hotel Collection President Barnwell on Smart Tech Choices for Independent Hotels
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4:59During Hospitality Financial and Technology Professionals (HFTP®) HITEC, hashtag#NoVacancyNews caught up with Jennifer Barnwell, President of Curator Hotel and Resort Collection, to discuss how she evaluates hospitality technology for a diverse portfolio of independent hotels. With so many vendors vying for attention, she shared how Curator narrows…
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FNA 180: Our Famous Friday Happy Hour
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1:01:31David Donnelly's philosophy is that success is built on strong, mutually beneficial relationships. That attitude's going to get him into trouble while hanging with Glenn, Craig and Producer Dave. Tune in and find outAf No Vacancy News
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How Sonesta is Rebuilding Its Tech Stack to Power 1,200+ Hotels | HITEC 2025
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4:59Yesterday at Hospitality Financial and Technology Professionals (HFTP®) hashtag#HITEC2025, I spoke with Ben Jamieson of Sonesta International Hotels about how the company is approaching hashtag#hoteltechnology and operations to support one of the fastest growth stories in hospitality. With more than 1,200 hotels and a portfolio that spans from econ…
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Charlestowne Hotels: Cutting Through AI Hype with Smart, Practical Strategy
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4:31This week at Hospitality Financial and Technology Professionals (HFTP®) HITEC, hashtag#NoVacancyNews sat down with Max Spangler, VP of Technology at Charlestowne Hotels, to discuss how their team is making clear-eyed tech decisions in a time when everything seems to be labeled “AI” - whether it is or isn't! Here’s what you’ll learn: *Why “AI-washin…
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🏨 Reinventing Hotel Tech with Staypineapple’s Bold Strategy
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3:13While in Indianapolis, hashtag#NoVacancyNews caught up with Michael Hirschler of Staypineapple Hotels Inc. during an event with Cendyn to talk about how the company rebuilt their hashtag#hoteltech stack from the ground up—and why taking risks on emerging platforms was the right call. In this short and insightful interview, you'll hear: 💡 How Staypi…
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How First Hospitality Is Redefining Revenue Strategy with AI + Team Synergy
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5:32Recorded live at HITEC 2025, #novacancynews caught up with Jenna Fishel, Chief Commercial Officer at First Hospitality, to explore how her team is taking #AI from theory to action—and evolving how commercial teams collaborate. This isn't about chasing tech trends. It’s about building smarter systems that make life easier and business better. Here’s…
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Inside Westgate Las Vegas: Elvis History, Hidden Suites & Iconic Vegas Vibes
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32:16Recorded last month at Westgate Las Vegas Resort & Casino, hashtag#NoVacancyNews got an amazing backstage experience with the legendary Cami Christensen, President & GM of the property. Cami started at the front desk and now runs this iconic resort — and we had a lot of laughs and hashtag#Elvis sightings along the way. 📍If you love old-school hasht…
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Reinvention, Risk, and Building Something New
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4:37On this episode of #NoVacancyNews, I reconnected with longtime industry powerhouse Juan Corvinos Solans during NYU IHIF, who just made a major career pivot—leaving Hilton after 16 years to take on a bold new leadership role as President of #CALA for Hotel Equities. So, what drives someone to walk away from the familiar and embrace the unknown? We d…
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Right Here, Right Now: Stonebridge’s Bold New Era
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2:37Last week at the Stonebridge 's annual conference in hashtag#NewOrleans – where I hosted, moderated and delivered a keynote -- I spoke with EVP Operations Lee Palaschak for hashtag#NoVacancyNews about how the company is transforming. With a clear focus on culture, people, and purposeful partnerships, Stonebridge is entering a fresh chapter — or as …
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Inside the Venetian: Reinventing Vegas Meetings and Filling 7,000 Rooms Every Day
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12:44Recorded recently in Las Vegas, I caught up with Tony Yousfi, CMP, Chief Sales Officer at the iconic The Venetian Resort Las Vegas, for an energizing hashtag#NoVacancyNews conversation about what it takes to keep 7,000 suites full, 2.2 million square feet of space active, and 10,000-person events running seamlessly—week after week. 📍 Here’s what we…
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The Hidden Cost-Cutter Hotels Overlook Every Day
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6:06Recorded on location in Ft. Worth, Texas, I chatted with Mark Kimber, Chief Revenue Officer at Fintech, spoke to hashtag#NoVacancyNews to uncover how this decades-old alcohol invoicing powerhouse is shaking things up in hospitality. If you manage hotel operations and are drowning in invoices, this conversation might just change the way you work. 🎙️…
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951: Uplifted Leadership – The Secret to Engaged Teams with Ryan Minton
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14:35🎙️ #NoVacancyNews’ Glenn Haussman sits down with Ryan Minton, bestselling author of Uplifted: The Remarkable Power of Positive Leadership on Frontline Teams, to talk about the game-changing impact of positivity in leadership. 🔹 What you’ll hear in this episode: How positive leadership transforms frontline teams and creates a thriving workplace Why …
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FNA 178: This Episode Will Flohr You
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51:12Tim Flohr is an Associate Professor of Teaching at U of Memphis and the Co-founder & Managing Partner of HospitalityInternships.com . Tonight he risks it all by joining Glenn, Craig, and Producers Dave and Suzanne for some ‘innocent’ drinks and laughs to kick off the weekend. Plus, Glenn is on location in New Orleans.…
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The Human Side of Hospitality: Stonebridge's CEO Smith on Tech, Talent & Transforming Hotel Culture
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3:49Why do some hotel companies thrive while others struggle with retention, innovation, and guest satisfaction? In this episode of hashtag#NoVacancyNews, we talk with Rob Smith, CEO & President of Stonebridge Companies, who’s bringing humanity back to hospitality — without ignoring the power of technology. 🔑 Key Highlights: 👥 Why putting people first …
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NYU IHIF: From RevPAR to TRevPAR: Gauging What Really Drives Hotel Growth
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5:07Hospitality is shifting—and Joseph Bojanowski, President of PM Hotel Group, joined hashtag#NoVacancyNews during the NYU IHIF to gauge what’s really happening in the hashtag#hotelindustry right now. ✔️ Tired of mixed signals from headlines? This episode brings clarity on: *Why focusing on actual trends over trending topics is essential for strategic…
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NYU IHIF: Building an Extended Stay Future – With Concord’s Mark Laport
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5:20What’s really happening with new hotel construction in today’s unpredictable climate? #NoVacancyNews sat down with Mark Laport, CEO of Concord Hospitality Enterprises, during NYU IHIF this week to discuss: • 🏗️ Why he’s bullish on launching #StudioRes, Marriott International’s new extended-stay brand • 💰 The financial balancing act—dealing with sky…
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NYU IHIF: Profit Starts at the Property - Peregrine CEO on Getting Back to Basics
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4:00Recorded this morning live at NYU IHIF, hashtag#NoVacancyNews sits down with Greg Kennealey, CEO of Peregrine Hospitality, to unpack the realities of operating, investing, and thriving in today’s uncertain hotel landscape. 📌 Highlights from this episode: How Peregrine focuses on what they can control — guests and employees — to drive long-term prof…
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NYU IHIF: Zack Gharib on Culture, Capital & Creating the Future of Red Roof
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7:48Recorded live at the NYU IHIF, hashtag#NoVacancyNews catches up with Zack Gharib, President of Red Roof, exactly one year after their first interview—this time with plenty to celebrate and unpack. 🔑 What You’ll Learn: How Zack’s first year at the helm shaped a renewed culture and a long-term growth strategy at Red Roof. The impact of new partnershi…
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NYU IHIF: Market Reality Check with Bruce Ford of Lodging Econometrics
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7:41Is the hotel industry bouncing back—or just bouncing around? I caught up with Bruce Ford, SVP at Lodging Econometrics, during NYU IHIF, to tell hashtag#NoVacancyNews his razor-sharp perspective on where we really stand when it comes to hospitality investment, development, and demand. 🎧 Here’s why you’ll want to hit play: • Conference crowds are shr…
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Today we're saying thanks to all our listeners and saying goodbye. To live shows, that is. Plenty more content coming starting next week, but we're switching up formats to make everyone's lives easier! It's been exhausting doing as many as five live shows a week for five years. Dang, that's a lot. :-)…
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949: How Noble Invests in Hotels with Adi Bhoopathy
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22:44Adi Bhoopathy, Managing Principal and Head of Capital Markets at Noble Investment Group, joins No Vacancy Live to share his insights from over two decades of investing in the hospitality sector. Since joining Noble in 1999, Adi has helped lead more than $4.5 billion in transactions, playing a pivotal role in shaping the firm’s investment strategy a…
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948: The Culture Shift: Inside Ben Campbell’s Bold First Year as CEO of Hospitality America
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23:17In his first year as CEO of Hospitality America, Ben Campbell set a bold tone by putting people and culture at the heart of the company’s strategy—well ahead of the industry curve. From earning back-to-back “Best Places to Work” awards to launching flexible PTO programs and strategic mentorship initiatives, Ben’s leadership has sparked a cultural a…
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Anna Blue returns to Friday Night Audit for some happy hour fun while Glenn is on location smoking ribs at Memphis in May BBQ festival making Craig, Dave and Suzane jealous.
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947: What's an Owner's Rep Anyways?
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31:00Jake Zwaagstra, CEO of TriCelta Development joins the show to explore the critical role of the Owner’s Representative in aligning teams, communicating vision, and ensuring decisions are rooted in both strategy and stakeholder understanding. We dive into how customer insights and industry trends can shape project outcomes through effective use of su…
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Dorraine Lallani is one of the most influential people in the hotel business you may not have heard of before. And even with decades of experience as a premier professional, somehow she still chose to join Glenn, Craig and the gang for some purported comedy. Join us for our world famous happy hour show!…
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